Jerry Dowe is a South Carolina native whose passion for caregiving began at an early age. As the oldest of twelve children, she naturally took on the role of caretaker, learning to cook, clean, and bathe her younger brothers and sisters while still a young girl. Those early experiences laid the foundation for a lifelong calling centered on compassion, responsibility, and service. Throughout her career, Jerry worked across a wide range of care and service environments, including the school system, memory care facilities, A.L. Williams Insurance Company, and Horry County Disabilities and Special Needs, where she dedicated 6–7 years supporting individuals with unique needs. Her greatest joy came from working closely with clients—listening to their stories, learning from their experiences, and building meaningful relationships that shaped her both personally and professionally. After transitioning to PRN status, Jerry met Heartful Hearts In Home Care CEO, Seemone Woodbury. Together, they began with nothing more than a T-shirt, a shared dream, and a commitment to providing 24-hour care. Their journey started with their very first client, a woman they supported around the clock—working 12-hour shifts each—until she peacefully passed away. That moment solidified their mission and purpose. Seven years later, Heartful Hearts In Home Care has continued to grow and flourish, rooted in the same compassion and dedication that sparked its beginning. Jerry brings extensive experience in Alzheimer’s and dementia care, a field she knows well and serves with confidence and empathy. Her guiding philosophy remains simple yet powerful: “Knee cap to knee cap, eyeball to eyeball—you treat people the way you want to be treated.” Jerry wouldn’t want to be anywhere else.

Amarea is a multi-talented healthcare professional and the dedicated Medical Biller and Coder at Heartful Hearts In Home Care, with a strong background in both clinical and administrative healthcare, she ensures that the billing process runs smoothly so patients can focus on healing not paperwork. In addition to her role at Heartful Hearts, Amarea is a licensed phlebotomist and cosmetologist, she brings a unique blend of skills and compassion to every setting she works in. Her deep commitment to helping others extends beyond the workplace- she is currently pursuing her bachelor’s degree in social work at Walden University, with the goal of expanding her impact in underserved communities. She is passionate about advocating for individuals who need access to quality healthcare services. She believes in treating every person with dignity and compassion and is dedicated to making a difference in the lives of those she serves-both now and in the future.

Lakisha Graham, born and raised in Conway, South Carolina, has always had a natural heart for caring for others. Her journey in caregiving began at just 15 years old with her first position at Pinedale Nursing Home, where she quickly realized that caring for vulnerable individuals was more than a job—it was her calling. Since then, Lakisha has devoted her life to serving others with compassion, integrity, and excellence. As the Executive Field Manager at Heartful Hearts In Home Care, she oversees day-to-day field operations, ensuring that every client receives the highest standard of personalized care. Her role includes efficiently scheduling staff, conducting in-home assessments to thoughtfully match clients with the right caregivers, and providing hands-on support to address and resolve any challenges that arise in the field. Lakisha is deeply involved in caregiver training and development, placing strong emphasis on competence, empathy, and professionalism. Her goal is to ensure that every caregiver feels confident, supported, and fully prepared to deliver exceptional care. With decades of experience in the home care field, Lakisha leads with a deep understanding of its demands, a passion for advocacy, and an unwavering commitment to quality service delivery. She believes in being present, proactive, and persistent—ensuring that both clients and caregivers are supported with dignity, respect, and genuine care.

Stephanie brings over 27 years of healthcare experience to the Heartful Hearts team and is deeply committed to providing compassionate, dependable care and support to the families we serve. She holds a high school diploma, an Associate’s degree in Healthcare Management, and is both CNA and CPR certified. As the North Carolina office receptionist, Stephanie is often the first friendly voice and face clients and families encounter. Her extensive healthcare background allows her to provide knowledgeable guidance, answer questions with confidence, and help families feel comfortable and supported from their very first interaction. In addition to her administrative role, Stephanie also serves as a caregiver after regular business hours. This unique combination allows her to remain closely connected to the day-to-day needs of clients while maintaining a strong understanding of caregiver responsibilities. Her hands-on experience strengthens her ability to support families, caregivers, and team members with genuine empathy and insight. Stephanie is known for her warm personality, strong attention to detail, and dedication to quality care. Her passion for helping others and her well-rounded experience make her an invaluable part of the Heartful Hearts family.

Emi brings over 15 years of customer service experience and more than a year of healthcare experience to the Heartful Hearts team. Originally from Albania, she has proudly called the Myrtle Beach area home for 30 years, allowing her to build strong relationships within the community and develop a strong understanding of the diverse populations we serve. As a bilingual professional, Emi is passionate about connecting with families, community partners, and clients to ensure they feel supported, informed, and confident when exploring care options. She has a strong knowledge of local resources and takes pride in helping families navigate services while building meaningful, lasting relationships throughout the community. Emi is CPR certified and a Notary Public, demonstrating her commitment to professionalism, safety, and reliability. Known for her approachable personality, strong communication skills, and compassionate heart, Emi plays an important role in strengthening community partnerships and helping families connect with the quality care they deserve.